Frenquently Asked Questions

Most Asked Questions

Simply stated, therapy is the space and time created with a mental health professional to help reveal, cope, and heal from challenging lived experiences.

It takes self awareness to accept that asking for help is in fact the bravest thing you can commit to. Counseling or therapy (whichever term you prefer to choose) is a personal investment in achieving a personal evolution. Only you and/or those who care about you are in the best position to decide whether it’s the right time to seek support.

At your first (50-60 minute) session, we will discuss your reasons for coming to therapy. Your therapist will start by verifying information and reviewing your paperwork and responses to our intake questionnaire. We will briefly touch on your/child’s history including education, family relationships/history, medical concerns, your current living situation, your career and your areas of strength. We will ask about your physical and emotional symptoms and how they are impacting your day to day routines. We will discuss a treatment plan, therapy interventions and agree about the length in therapy. Confidentiality in treatment will also be discussed and you’ll have an idea of your privileges and rights while in treatment.

  • A desktop or laptop computer, tablet, or smartphone with internet capability and an integrated or external camera and microphone. Older computers and devices provide weaker data security.
  • A stable high speed wired or wireless internet connection to support video streaming. An internet connection speed of 10 Mb/s (1.25 MB/s) or higher is recommended for optimal connectivity and quality.
  • The most up-to-date version of your web browser.
  • A quiet, private location with adequate lighting and minimal distractions to conduct sessions. Using headphones can assist with sound isolation.

We are not able to offer virtual counseling for those experiencing:

  • Past or current active suicidality or homicidality,
  • Active, high-risk self-harm, active high-risk mania, active high-risk addiction;
  • Severe eating disorders, active psychosis or significant cognitive impairment;
  • Or a current risk for interpersonal violence or abuse within a present place of residence.

If you are experiencing any of these or other acute conditions, please know there are providers and organizations in your community that can help. Always consider contacting 911 for emergency support, your local hospital emergency room and a range of national crisis support hotlines that can be found on my resource page . Your needs are unique and you’re welcomed to request a free 15 minute consultation here to further discuss.

At this time we accept Aetna, United Health Care, Optum Behavioral Health, Oscar Health, Avmed, Cigna, Ambetter, Sunshine Health, and various EAPs.

We ask that you first contact your insurance provider and ask the following questions:

  • Do I have mental health insurance benefits?
  • What is my deductible?
  • How many sessions does my health insurance cover?
  • What is the coverage amount per session?
  • What is the coverage for code- 90791 and 90837?

This can be discussed further in your session, but the simplest way to explain is that therapists select a particular professional direction based on their interests. A therapist’s credentials confirm their legal and ethical responsibilities from both a national and state level. There is quite a bit of overlap, but each profession’s scope includes some variation in philosophies, interests, skills, and approaches. At the heart of it all we are helping professionals. Prior to the pandemic, Breakthrough Care was offering virtual counseling. Since then we have evolved to 100% virtual counseling. We offer counseling remotely via a secure platform. Whether online or in-office counseling is the best option for you will depend on your individual needs and preferences.

Breakthrough Care and Resource Center, Inc. is a minority-owned mental health group private practice that provides a comprehensive “thought partner” and therapist experience.

(Sat - Thursday)
(9am - 05 pm)

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